Contact Us

Contact Us

At Cloud Slipper UK, we are committed to providing clear, reliable, and timely customer support. Whether you have questions about your order, our products, or need assistance with your shopping experience, our team is here to help.


Email Support

For all customer service or general enquiries, please contact us at:
Email: support@thecloudslipper.co.uk

We aim to respond to all emails within 1–2 business days.


Phone Support

You may reach us by phone at:
+44 20 3371 2300

Please have your order number ready for faster assistance.


Business Address

Cloud Slipper UK
Ariel Way
London W12 7GF
United Kingdom

Important: This is our administrative office only and not a retail or return drop-off location. All returns must be pre-arranged via email in accordance with our Returns & Refunds Policy.


Support Hours

Monday to Saturday: 9:00 AM – 6:00 PM (UK time)
Closed on Sundays and UK public holidays.

All rights reserved.